What policy do some solar panel manufacturers use to void the performance warranty?
Synopsis
When it comes to solar panels, it's important to understand the difference between a product warranty and a performance warranty. If a cheaper panel has zero percent output, you can't claim a performance warranty because there's no output to measure performance. In this case, the panel's warranty is null and void.
Instead, it's crucial to focus on the product warranty, which is the manufacturer's guarantee of the panel's quality. The product warranty is important because it covers issues with the panel itself, not just its performance. While a performance warranty covers linear performance over time, a product warranty addresses the panel's overall quality.
Video Transcript
The difference between a product and a performance warranty, if you've got a panel that has got a zero percent output, a cheaper panel, that's got no output at all. And you're trying to claim a performance warranty going forward, and you've got no output, then that warranty for that panel is null and void. You can't claim something that doesn't have a performance output to measure their performance value. You need to think about the product warranty going forward because the product warranty is something that needs to be addressed, not just the performance warranty. A product warranty is something that the manufacturer has to then warrant the panel. If it's a performance issue, it's a linear performance over the years.