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Why did Chris avoid buying a cheaper or lower quality solar power system?

Synopsis

When it comes to investing in solar panels, warranties are a crucial factor to consider. Some companies may take weeks to respond to issues with their products, leaving you with a faulty system that costs a fortune to fix. It's important to research companies and choose one with a good track record, as some companies have been known to rebrand and rename themselves to avoid warranty claims, leaving customers with voided warranties.

For this reason, the speaker did extensive research before investing in solar panels. They wanted a high-quality product with reliable backup and service from the installers, ensuring that their investment would last for years to come. By prioritising research and quality, they were able to make a well-informed decision and avoid potential headaches in the future.

Video Transcript

The warranties was a big factor. Some of the other companies, as I said, I've read some pretty bad stories about. First of all, them taking weeks to get back to you for any issues with either the inverter or the panels. And sometimes those companies disappear and you're stuck with a system which may be $3,500 to install, but the actual fix is probably be in the hundreds of thousands to fix the problem. And that's not the headache I want to face in the future. I want to know that this system is going to be good for that period of time. I did a lot of research, again, with the companies that did installations. Some of the companies were fairly new to the markets and especially the ones that advertise in the papers. I have read also a lot about them, rebranding, renaming their companies to avoid future claims of warranty and therefore basically voiding your warranty.

I do a lot of research before I make a decision. And I don't regret any decisions I make because they are well-researched. When I purchased items, especially electrical items, I go for the quality. And so, when it came to solar panels I wanted to do the same. I wanted something that was going to last and the backup and service from the installers for, with confidence in that it was going to be safe and lasting.