Why did homeowners in Shoalhaven Heads throw out their old 1.5kW solar power system?

Today, we're replacing an old 1.5 kW solar panel system with a new and more efficient one in Shoalhaven Heads. The clients had just purchased the property and wanted a system that catered to their power needs. We removed the old system and installed a new one that uses less space, comes with new warranties and better quality panels.

During the installation, we found that the old system had some installation issues, such as unsecured tile hooks and poor quality panels with micro cracks. The inefficiency of the old system and the low-quality components meant that it was likely to fail in a short time. Therefore, we opted for a full replacement that will provide the clients with a more reliable and efficient solar system.

Today we're in Shoalhaven Heads removing some existing panels off the roof and replacing with a full new system. It was an older system, it was 1.5 kilowatts. It wasn't doing anything for the people, they had only just purchased the house, but they could see that they needed to do something else to cater for their power needs. We discussed the option of putting another system beside the existing, and just with the age and the possibility of an inverter breakdown with the older system, they came to the conclusion that it was better just to pull the old system off and put a whole new system on. New warranties, new panels, more efficient panels and taking up less roof space as well.

When we do a tile roof, we grind the back of the tile out so that our tile hooks come out underneath the tile, the tiles will sit down flush. The boys pulled the tiles back and they sent me a photo of the tile hook that wasn't even screwed to the roof truss. The other thing was that when we make a penetration in the roof, we use a Dektite, it's basically sealed down onto the tile. The system that we did this morning, they just stuck a bit of conduit out from underneath the tile, which is, it's just a no go. So, that system was the way I see it, that system was thrown up there in a hurry, and you pay for what you get.